FAQ

• When my order will be shipped?

Usually we need about 1-3 days to get an order ready and ship it out. A confirmation email with tracking number will let you know your order is on its way.

• How do I maintain my framed insect?

Avoid extreme changes of temperature, high humidity and direct sunlight. Keep away from children.

• Do you do custom orders?


We are opened for custom orders. We can customise frame as well as decor and specimen. Describe us what you need - with clear details if possible (specimen, shape and colors of the frame) - and we'll happily handle the rest. Please ask!

Any questions we didn't answer? Contact us either via the "Contact Us" form here or send us a message on Instagram @tarantulabox