We ship worldwide via the state postal service, using their tracked service.
Orders are typically prepared and shipped within 1–3 business days.
Each piece is carefully packed in a sturdy cardboard box with plenty of bubble wrap. Items usually arrive in perfect condition, but if anything is damaged in transit, we will either issue a refund or send a replacement.
You will receive an email with a tracking number once your order has been dispatched.
We are based in Minsk, Belarus, and we have no restrictions on shipping destinations.
Estimated delivery times are as follows:
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USA & Canada: 15–25 business days
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Europe: 10–15 business days
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Australia, New Zealand & Oceania: 15–25 business days
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Latin America & the Caribbean: 15–25 business days
Please allow for possible delays during the holiday season due to increased mail volume.
Returns/Exchanges:
We do not accept returns or exchanges.
However, if your item arrives damaged, please:
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Contact us within 1–2 days of receiving the item
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Include a photo of the damage
Depending on the damage, we’ll either:
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Offer compensation (refund or replacement), or
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Provide instructions to repair the item
We always do our best to pack your items securely and want you to be 100% happy with your order!
If you have any questions, concerns, or special requests, feel free to contact us — we’re happy to help!