Shipping information/Returns | Tarantulabox

Shipping information/Returns

We ship worldwide by the state post, using their tracked service.
Usually we need about 1-3 days to get an order ready and ship it out.

You will receive an email once your order is dispatched containing a tracking number. 

We based in Minsk, Belarus. We have no restrictions on the points of destination. The delivery times for shipments can be seen below.

Estimated shipping times:

The US and Canada: 15-25 business days
Europe: 15-25 business days
Australia, New Zealand and Oceania: 15-25 business days
Latin America and the Caribbean: 15-25 business days
We'll do our best to meet these shipping estimates, but cannot guarantee them. Due to quarantine in many countries and high volume of mail parcel delivery delays may occur.


We do not accept returns or exchanges. However, if you received an item that is damaged contact us within 1-2 days with a photo of the damage incurred to your item. 

Depending on the damage area and size we will offer a compencation or give you instructions how to fix the item. We always do our best to secure our items for a long voyage and the most important thing for us is that you are satisfied with your order!

Feel free to contact us if you have any questions!